At Velouria, we are looking for two new customer associates with the following traits:
-Outgoing. You love a chance to talk to someone new and you are an attentive listener as well.
-Passionate. You love independent design and quality-made goods.
-Quick on your feet. You are able to prioritize tasks on the fly and understand that the customer is always first priority.
-Driven. You see a task that needs doing and you take the initiative to complete it.
-Emotionally intuitive. You can read people well and can anticipate customers' needs, providing a high level of customer service.
A sample of tasks our customer associates perform:
-Greeting and attending to customers
-Assessing customers' needs through thoughtful questioning and excellent customer service skills
-Selling: Making appropriate jewelry and clothing recommendations as well as suggesting gift ideas
-Maintaining a clean, presentable, and inviting shop through dusting, cleaning, straightening and plant care
-Maintaining the merchandising vision with swift restocks and product rotation as well as adhering to Velouria merchandising standards
-Steaming and tagging new merchandise
At Velouria, we offer women a thoughtful selection of U.S. and Canadian-made clothing, jewelry and gifts. We are as in awe of our artists and designers as we are of our inspiring customers; therefore, we seek to provide a space where connection and community are nurtured through quality goods, informative customer service, and a commitment to giving back. Our biggest joy is creating moments of surprise and delight.
We are looking for two new customer service associates to join our team for 22-28 hours/week each. This will include at least one weekend shift and at least one evening shift (ends at 7:30 PM).
If this sounds like a good fit, please send your resume and a cover letter including why you want to work at Velouria to Cat and Chika at firstname.lastname@example.org by September 15th and write Customer Associate Fall 2018 in the subject line. We look forward to hearing from you!